Friday, April 13, 2018

Trial at Decathlon

OK semalam aku mula trial. Basically the process will be 7 days trial assessment. Kalau OK sambung dengan 3 months probation. Kalau OK baru absorb ke permanent, promotion etc.

Bila sembang dengan store leader, Hanif macam-macam dia citer. Aku pun tak dapat nak rakam & recall semua benda yang ambitious. Macam-macam dia nak buat dengan aku nih. Macam lah hebat sangat aku nih. Dia consider background aku engineering, so dia nak aku assist tengok-tengokkan bahagian infra & teknikal store seperti requirement bomba dll. Lepas tu, dia nak jugak aku look into the operation & at the same time guide younger staff with their soft skill. 

Anyway, aku kena complete 20 jam within these 7 days dulu. Maybe 4 jam sehari pun dah OK since last week April ada family trip.

Hanif pass aku kat Shukur, duty manager this week. Shukur jaga watersports. So dia pass aku kat Fadly. Fadly explain kat aku pasal retailing stuff. Ada yang aku soal & ada yang dia tunjuk tentang susunan barang kat gondola. Basically it's about display in how to sell the items more & fast. Kena tau macam mana nak attract customer, macam mana nak bagi customer pi pusing whole store & grab benda-benda lain, mana mana nak susun supaya customer senang grab the whole package. Contohnya, bila susun items swimming, kena la susun apparel + goggle + towel. Ini 3 benda asas yang sure orang nak mula swimming akan amik the whole package. Dah dapat sales untuk 3 items sekaligus instead of customer kena pusing cari satu-satu.

Suddenly sampai berkotak-kotak stok barang watersports & target sport. Baju swim, goggle snorkelling, aqua shoes, bows & arrows, towels dll. Mai sorang lagi assist from the target sport, nama dia Nas. Kami keluarkan semua benda dari kotak & segregate masuk dalam bakul ikut kawasan susunan. Aku pi susun aqua shoes, banyak gila. Takpe. Aku kental. Mujur ada sikit sifat OCD.

Dah habis susun kasut, Fadly suruh aku susun towel pulak. Complete aje, aku bagitau Nas & Fadly aku dah complete 4 hours today & balik. Diorg OK. Nas was a master student from UPM in sains sukan. Pernah keje dgn Petronas di Terengganu, jaga sports facilities tapi nak balik KL sebab family kat sini. Fadly graduate UiTM dalam degree retailing. Both of them from archery background. They both coach people on weekends. Interesting kan?

Bila dah 4 jam berdiri, kaki aku lenguh gila tapi it was a good & interesting experience. Among other stuff yang aku berkenalan was Mawar (nickname mamat ni yang datang jumpa aku from cashier side; dia jaga department running) dan Azam from same department yang tinggal di Seri Kembangan.

Aku akan datang balik Ahad kul 2pm untuk jaga bahagian customer service. Hanif suruh. Maybe dia nak test aku punya interaction skill. Bismillah.




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